Testimonials
Below are some impressions from customers that have used the Yoyaq service. This page will continually be updated with new testimonials.
Although this was my first time using an online interpretation sevice, everything went very smoothly!
I was put in charge of setting up a meeting with our overseas counterparts, but I had no idea where to find and hire interpreters. Thankfully I found Yoyaq and was able to book an interpreter in no time. Thanks to the detail-oriented interepreter the online meeting went smoothly, so that was a big relief.
I needed interpreting for an urgent meeting with a foreign client and Yoyaq saved my day.
Up until now, I often contacted interpreting companies and had them assign an interpreter, but when I needed an interpreter on short notice, the companies I contacted weren't very helpful. With Yoyaq, I was able to directly contact the interpreter, and got things rolling very quickly. Everything from the reservation to payment was online, which made things even easier. Looking forward to using Yoyaq again.
I was initially introduced to Yoyaq by a colleague within our company, and I decided to give it a shot.
The Japanese interpreter I found on the platform was not only proficient but also incredibly kind and helpful. I greatly appreciate their assistance. Yoyaq pleasantly surprised me with how easy and convenient it was to use their services. Plus, the ability to pay expenses online using my corporate credit card is a fantastic feature. I'll be recommending Yoyaq to other departments without a doubt.
As a business operator, finding and hiring interpreters was always a daunting task for me until I discovered Yoyaq.
Their platform offers a seamless experience from start to finish. I can easily connect with interpreters, send messages, and book them for international or multilingual online meetings. The convenience of paying by credit card is a game-changer. Yoyaq has become an invaluable resource for my business.
Yoyaq has become my go-to solution for interpretation services.
Whether it's for a planned international meeting or a last-minute urgent session, Yoyaq delivers consistently. The ability to connect with interpreters and make bookings online is a major time-saver. Plus, the payment process via credit card is smooth and hassle-free. Yoyaq has truly simplified the way I manage language barriers in my business meetings.
Case Studies of Online Interpretation
Case Study
Strengthening Collaboration with Overseas Agents
Overcoming Language Barriers
Initially, we struggled with communication due to language barriers with our overseas agents. A lack of English proficiency made it difficult to accurately understand each other's intentions and current situations, hindering business progress. However, by utilizing YOYAQ and conducting online meetings with specialized interpreters, the situation improved dramatically. Thanks to the involvement of interpreters, even subtle nuances could be communicated, allowing for in-depth discussions on previously overlooked critical points. As a result, relationships with overseas agents improved significantly, leading to new business opportunities. Overcoming language barriers has been a major turning point in our growth strategy, strengthening global partnerships.
Success at Overseas Trade Shows
Effective Approaches to Global Markets
Participating in overseas trade shows was a crucial step toward entering global markets, but language barriers and cultural differences posed significant challenges. Particularly, close collaboration with local event organizers was essential. With YOYAQ, smooth communication with event organizers became possible. Through online meetings with interpreters, we were able to accurately understand details about booth setups, presentation schedules, and critical information about local regulations. This allowed us to effectively prepare to showcase our products and hold meaningful business negotiations with overseas buyers. YOYAQ was the key to our success at overseas trade shows, opening new doors for global business expansion.
Global IT System Implementation
Achieving Effective Collaboration Among Three Parties
During the implementation of a new global IT system, communication between our Japanese subsidiary, the overseas parent company, and the overseas IT company in charge of system development was essential. Explaining complex requirements and technical jargon posed a major language barrier. By leveraging YOYAQ's interpreters with IT expertise, detailed explanations of system requirements and technical discussions could be conducted accurately. Concerns from all parties were shared clearly, enabling quick decision-making. As a result, the system was implemented on schedule, achieving global operational efficiency. The support of knowledgeable interpreters made seamless progress possible. We aim to leverage this service for success in future projects.
Effective Communication with Global Talent
Promoting Workplace Diversity and Talent Recruitment
As the number of overseas employees increased, effective communication became increasingly important during monthly general meetings and individual interviews. Language barriers hindered the clear communication of critical business policies and gathering feedback from employees. Using YOYAQ's interpretation services, two-way communication during meetings were enhanced, encouraging active participation by international employees. In one-on-one meetings, deeper trust and frank exchanges of opinions became possible. Recruitment interviews also benefited from detailed understanding of candidates' experiences, skills, and values, leading to appropriate hiring decisions. YOYAQ has greatly contributed to creating a workplace where diverse talent can thrive.
Optimizing the Global Supply Chain
Expanding Transactions with Overseas Suppliers
To ensure a stable supply of high-quality products, we began direct transactions with overseas suppliers. However, language differences became an obstacle during critical negotiations, such as confirming detailed technical specifications and pricing discussions.
By using YOYAQ, detailed discussions on technical specifications and quality standards became possible. Online business meetings facilitated meticulous adjustments, from price negotiations to building supply chains, allowing transactions to proceed in a mutually agreeable manner. This resulted in the establishment of beneficial trade terms and a stable supply chain. Smooth communication across language barriers has become a vital competitive advantage in global business expansion.
Strengthening IR Activities for Global Investors
Expanding Dialogue with Multilingual Support
With increasing global interest in the Japanese stock market, enhancing communication with international investors became a priority. It was especially critical to accurately convey financial information and business strategies during quarterly earnings announcements and IR webinars. Using YOYAQ's simultaneous interpretation services, multilingual IR events for global investors became a reality. From detailed explanations of financial figures to Q&A sessions on future growth strategies, smooth communication was enabled. This led to active engagement with foreign institutional investors and diversification of our shareholder base. Real-time interpretation allowed for immediate responses to investor questions, promoting transparent IR activities. YOYAQ has significantly contributed to raising our global presence.